juunote
Interfaces, not islands
Minutes are only finished when they arrive where the work continues: in the ticket, the task, the project.
About us
Built by people who take minutes every day.
juunote comes from the helpdesk of juunit GmbH, an IT service provider from Eschborn near Frankfurt. We built it for ourselves because no notetaker talked to our tools — and now we’re sharing it.
25years of IT for small and mid-sized companies
40people at juunit who are passionate about IT
120companies whose IT we look after
30less paperwork in our technical team: tickets, time entries, docs*
Why juunote exists
Born out of our own need.
-
Good minutes, stuck on an island
We tried the usual transcription tools. The minutes were good — they just ended up where nobody keeps working. A ticket in TANSS, a task in To Do, a note about a call from the phone system: all of that stayed manual work. For an IT service provider that lives on clean documentation, that wasn’t enough.
-
So we built it ourselves
juunote listens in meetings, on the phone and in person, transcribes on your own computer and writes the minutes straight into the systems our technical team works with anyway. Our documentation has reached a new level.
-
From the helpdesk to management
Soon it wasn’t just the technical team who wanted more. Management, sales and team leads also wanted minutes from meetings, video calls and phone calls processed or shared automatically. Today there is hardly a tool at juunit without an interface to juunote.
-
And now for everyone
Our customers kept asking the same question: “Can we have that too?” That’s why juunote has been available to every company since autumn 2026. Today you sign in with Microsoft 365 or Google Workspace — the goal is to make juunote available to everyone who wants to document their conversations better.
* juunit GmbH’s own calculation: the share of its technical team’s working time that, before juunote, went into creating tickets, recording billable work and documentation. As of October 2026.
Our path
From a first company to our own product.
-
2000
WEB-USDennis Schwarzer and Josip Udovc found their first company together.
-
2006
SYSTEMHAUS-FRANKFURTThe focus shifts to IT services for companies in the Rhine-Main region.
-
2021
juunit
A new name, the same team — IT with care for mid-sized businesses.
-
2024–25
More locations
Aschaffenburg joins, and with mensch und mouse a second site in Mainz.
-
Sept 2026
juunote is born
First in our own helpdesk, by the end of September as version 1.0 for every company.
-
Oct 2026
Google Workspace
Besides Microsoft 365, you can now sign in with Google Workspace too.
What drives us
Three principles we build juunote by.
Your audio stays with you
Transcription runs on your computer and the recording is deleted afterwards. No bot in the meeting, no recording in someone else’s cloud.
Proven in a helpdesk
Every feature has to prove itself with us first — with 40 people who have conversations every day — before it reaches you.
Connected at juunit
This is what juunote works with at juunit. We connect further tools with our integration service.
Microsoft 365
Microsoft To Do
Teams
TANSS
Starface
PDF & Markdown
Questions
In short.
Who is behind juunote?
juunote is developed by juunit GmbH, an IT service provider with around 40 employees based in Eschborn near Frankfurt am Main, Germany. juunit has been looking after the IT of small and mid-sized companies since 2000.
Since when has juunote existed?
Since September 2026: first in our own helpdesk, and since the end of September 2026 as version 1.0 for every company.
Why does an IT service provider build its own software?
Because the usual notetakers write good minutes but don’t talk to the tools we work with — such as TANSS or the phone system. juunote was created to close exactly that gap.
Who is juunote for?
For companies that have many conversations and need clean documentation: IT service providers, law and tax firms, property management, sales, construction and more. You sign in with your company account on Microsoft 365 or Google Workspace.
What happens to my conversations?
The audio is transcribed on your computer and deleted afterwards. Only text goes to juunit’s AI gateway to write the minutes. The details are on the Security page and in the privacy notice.
More about juunit Service packages, locations, jobs and the whole team: on juunit.com (in German). Visit juunit.com →
Try what changed our everyday work.
14 days of every Pro feature, no credit card.